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Frequently Asked Questions

If you couldn't find the answer to your question contact us 01323 840753 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

  • What time can I expect to receive my newspaper on weekdays? +

    Our drivers arrive at our distribution depot around 4:30am. Providing the newspapers arrive to us on time we normally start our deliveries around 5:00am. We aim to finish all our deliveries by 7:00am.
  • What time can I expect to receive my newspapers at weekends? +

    With additional supplements to insert we hope to start delivering by 6:00am. We aim to finish all our deliveries by 8:00am.
  • How do I stop my deliveries when I am away? +

    Simply give us a call and we can stop your deliveries as soon as the next day. You can also make amendments via our website. Please note we do ask for a minimum of 24 hours notice where possible.
  • How much is the delivery charge? +

    Delivery charges vary depending on your location. Please call for the delivery charge where you live.
  • How can I pay my bill? +

    You will be sent a statement every month and can pay by the following methods.

    Direct Debit - Why not join the 1850 customers already paying by Direct Debit – Simply click here to print a form or call us and we will send you a Direct Debit mandate & pre-paid envelope.
    By Phone - Simply give us a call on 01323 840753 and we can take payment by Debit or Credit card.
    By Cheque - Please make cheques payable to Pipers and send to Pipers, 21 High Street, Hailsham, East Sussex. BN27 1AN.
    In Store - Visit our stores at 21 High Street Hailsham or 52 Western Road, Bexhill-on-Sea.
    Barclays Bank - We can supply a paying in book, please call us for details.
    Payment Points - We have various pay points throughout our delivery area, please contact us for details.
  • Do I have to have my newspaper delivered everyday? +

    No, you can have newspapers delivered on as many days as you choose. Our delivery charge is daily not weekly so we only charge for the days you have newspapers delivered.
  • Can I have magazines delivered as well? +

    Yes we deliver weekly, fortnightly & monthly magazine publications for no extra charge.
  • Do you accept newspaper subscription vouchers? +

    Yes we accept all newspaper vouchers.
  • Am I committed to any length of time? +

    No you can cancel your deliveries at any time.
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Contact Us

Pipers

21 High Street, Hailsham, East Sussex BN27 1AN
Telephone: 01323 840753
Fax: 01323 849278
Email: info@pipersnews.co.uk

After hours email relating to the next days’ delivery: nextday@pipersnews.co.uk